Nikon
Canada Inc. Press Release
Nikon Canada Inc.
is asking your cooperation in connection with a voluntary recall
of certain lot numbers of its Nikon Model EN-EL3 rechargeable lithium
ion battery packs. The battery pack can experience a short circuit
causing it to overheat and possibly melt, posing a potential hazard
to consumers. There have only been four confirmed reports of incidents
of the problem worldwide, and while no injuries have taken place,
Nikon Canada Inc. has initiated this recall of the affected lot
numbers as a reflection of its commitment to safety and product
quality. We are asking that owners of the affected battery packs
return them to Nikon Canada Inc. for a free replacement.
The Nikon EN-EL3
battery pack is provided as a supplied accessory with the purchase
of Nikon's digital SLR D100, D70, and D50 cameras. It is also sold
separately at retail under Nikon's model name "EN-EL3". The EN-EL3
battery pack involved in this recall was first distributed by Nikon
in May 2004 and may still be available at retail.
This voluntary
recall is limited ONLY to those units of the Model EN-EL3
bearing the following lot numbers:
| First
3 digits |
Recall
Lot Numbers |
| 44A- |
44AC |
| 46A- |
46AC, 46AD,
46AE, 46AF, 46AG, 46AH, 46AI, 46AJ, 46AK, 46AL, 46AM, 46AN,
46AO, 46AP, 46AQ, 46AT, 46AU, 46AV, 46AW, 46AX, 46AY |
| 47A- |
47AA, 47AB,
47AC, 47AD, 47AE, 47AF, 47AG, 47AH, 47AI, 47AJ, 47AK, 47AL,
47AM, 47AN, 47AO, 47AP, 47AQ, 47AR, 47AS, 47AU, 47AV, 47AW,
47AX, 47AY |
| 48A- |
48AA, 48AB,
48AC, 48AD, 48AE, 48AF, 48AG, 48AH, 48AI, 48AJ, 48AK, 48AL |
| 49A- |
49AA, 49AB,
49AC, 49AD, 49AE, 49AF, 49AG, 49AH, 49AI, 49AJ, 49AK, 49AL,
49AM, 49AN, 49AP, 49AQ, 49AR, 49AS, 49AT, 49AU |
| 4AA- |
4AAA, 4AAB,
4AAC, 4AAD, 4AAE, 4AAF, 4AAG, 4AAH, 4AAI, 4AAJ, 4AAK, 4AAL,
4AAM |
| 4BA- |
4BAA, 4BAB,
4BAC, 4BAD, 4BAE, 4BAF, 4BAG, 4BAH, 4BAI, 4BAJ, 4BAK, 4BAL,
4BAN |
| 4CA- |
4CAA, 4CAB,
4CAC, 4CAD, 4CAE, 4CAF, 4CAH, 4CAI, 4CAJ |
To determine whether
a battery pack is among those being recalled, first confirm that
"EN-EL3" is written on the side of the battery, as shown on the
following photo. Then compare the lot number that appears printed
in black ink in the recessed area on the side of the battery pack,
as shown below, with the list of recalled lot numbers printed above
(tilt the battery pack so that light shines directly on the recessed
area to see the lot number).
If you have
an EN-EL3 battery pack with one of the lot numbers listed above,
you should immediately stop using it and remove the battery pack
from the battery compartment.
For information
on returning your EN-EL3 battery pack for free replacement, please
follow the instructions included in the PDF found below.
EN-EL3
Recall Product Return Form
Your EN-EL3 battery
pack will be replaced, free of charge, within approximately 7-10
days of our receipt with a new EN-EL3a or EN-EL3e battery pack.
The EN-EL3a and the EN-EL3e may be freely substituted for the EN-EL3
in all cases. For additional information about this recall, please
email bprecall@nikon.ca
or call Nikon Service toll-free at 1-877-534-9910.
If the lot number
of your EN-EL3 battery pack is not listed above, or if your battery
pack is an EN-EL3a or an EN-EL3e, your battery pack is not subject
to this recall. No other Models of Nikon battery packs are involved
in the recall. Nikon's digital SLR D100, D70 and D50 cameras are
also not subject to the recall.
Nikon is committed
to safety and to providing to its customers only the highest quality
products. We regret any inconvenience this matter may cause you
and appreciate your continued support of Nikon.
|
