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Fujifilm Announces
Fuji S2 Pro DSLR and FinePix A303, F410, F700 Service Advisory




Fuji Finepix S2 Pro Digital SLR


Oct 3rd, 2005


Fujiilm has today announced a service advisory for the Fuji S2 Pro digital SLR, and the compact FinePix A303, F410 and F700 digital cameras.

Fujifilm has found that some FinePix A303, F410, F700 and S2 Pro digital SLR models may produce abnormal conditions in captured images. Affected units will produce images that are completely black, have purplish cast or multi-colour distortion. These can be seen in both live images on the LCD monitor (except S2 Pro) and captured images.

Fuji has supplied a list of serial numbers and if your camera is included and you are experiencing one of the image problems noted above Fuji will perform the repair free of charge. See the service advisory below for more details.


 

 

 


 



Fujifilm Canada
Service Advisory

Mississauga, ON, October 3, 2005

Important Notice to Users of Fuji S2 Pro DSLR and FinePix A303, F410, F700

Fujifilm has found that some FinePix A303, F410, F700 and S2 Pro models may produce abnormal conditions in captured images. Affected units will produce images that are completely black, have purplish cast or multi-colour distortion. These can be seen in both live images on the LCD monitor (except S2 Pro) and captured images.

The cause of the abnormal images is a combination of a number of factors including sensor manufacturing, climate and aging. Problems experienced during a limited period of production along with the other factors causes some cameras to experience these image problems.

There are a limited number of potentially affected units which may have been distributed in Canada -- they fall within the serial number ranges listed below. If your camera is included in this list and you are experiencing one of the image problems noted above Fuji will perform the repair free of charge.


Model Serial Numbers

FinePix A303
3JA4**** - 3JA5****

FinePix F410
32A1****
32A6**** - 32A7****
32A9****

FinePix F700
33A0****
34A1****

FinePix S2 Pro
31A127** - 31A143**
32A000** - 32A039**
33A000** - 33A007**
34A000** - 34A004**


If your camera is included in this list and you are experiencing one of the image problems noted above please ship your camera to one of the following authorized service centers located in Canada:

Fuji Photo Film Canada Inc.
600 Suffolk Court
Mississauga, Ontario
L5R 4G4
Attn: Camera Service Department

Fuji Photo Film Canada Inc.
6805 Dennett Place
Delta, British Columbia
V4G 1N4
Attn: Camera Service Department


Thank you for your continued confidence in Fujifilm digital cameras. Fuji Photo Film Canada Inc. is committed to continuing to provide its customers with the very best products and post purchase service support.




 

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